faqs

Help Center

1. What products does Neoglobe offer?

Neoglobe offers dental implant components, abutments, screws, tools, and general dental products for clinics and labs.

2. Do you deliver products across India?

Yes, Neoglobe provides delivery services across India with secure packaging and fast dispatch.

3. Are your dental products high quality?

Yes, we supply trusted, durable, and precision-made dental products designed for professionals.

4. What payment methods do you accept?

We accept UPI, Razorpay, Visa, Mastercard, and other secure payment methods.

5. How can I place an order?

Simply browse products, add items to cart, and complete checkout securely online.

6. Can clinics and dentists order in bulk?

Yes, bulk and repeat orders are available for clinics, labs, and distributors.

7. Do you offer returns or support?

Yes, customer support is available for product queries, returns, and order assistance.

8. How can I contact Neoglobe?

You can contact Neoglobe through phone, email, or website contact options for quick support.

Ordering

1. What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and secure online payment gateways for safe and easy transactions.

2. What is your ordering process?

Browse products, add to cart, and complete checkout. You’ll receive confirmation and tracking details once your order is placed.

3. How can I apply a coupon code?

Enter your coupon code at checkout before payment to receive instant discounts on eligible products.

4. Can I change my order after placing it?

Yes, you can request changes before the order is processed or shipped by contacting our support team.

5. What should I do if I made a mistake in my order?

Contact customer support immediately to correct details before dispatch.

6. Can I cancel my order?

Yes, orders can be cancelled before shipping. Once dispatched, cancellation may not be possible.

7. What is the delivery time?

Orders are typically delivered within 3–5 business days depending on your location.

8. How can I track my order?

You will receive a tracking link via email or SMS once your order is shipped.

9. What is your return policy?

We offer easy returns for damaged or incorrect products within a specified period.

10. Do you offer bulk ordering for clinics?

Yes, we provide bulk ordering options and special pricing for clinics and dental professionals.